Inside Sales Manager
The Inside Sales Manager will be responsible for leading and managing the inside sales team, developing sales strategies, and driving the execution of sales plans. This role requires a strategic thinker with strong leadership skills and a proven track record in sales management. The Inside Sales Manager will work closely with the Director of Sales and other cross-functional teams to achieve sales targets and expand our customer base.
Job Description
The Inside Sales Manager will be responsible for leading and managing the inside sales team, developing sales strategies, and driving the execution of sales plans. This role requires a strategic thinker with strong leadership skills and a proven track record in sales management. The Inside Sales Manager will work closely with the Director of Sales and other cross-functional teams to achieve sales targets and expand our customer base.
Mandatory Skills
Lead and Manage the Inside Sales Team
- IRecruit, train, and develop a high-performing inside sales team.
- Set clear performance expectations and provide ongoing coaching and feedback.
- Monitor team performance and conduct regular performance reviews.
Develop and Implement Sales Strategies
- IDevelop and execute strategic sales plans to achieve company sales targets and expand the customer base.
- Identify new market opportunities and develop strategies to capture them.
- Collaborate with marketing to align sales and marketing strategies and initiatives.
Drive Sales Execution
- Oversee day-to-day sales activities and ensure the team meets or exceeds sales quotas.
- Conduct regular sales meetings to review performance, provide updates, and share best practices.
- Ensure the sales process is followed consistently and effectively.
Manage Sales Operations
- Utilize CRM tools to track sales metrics, manage the sales pipeline, and generate reports.
- Optimize sales processes and workflows to improve efficiency and effectiveness.
- Collaborate with Sales Operations to ensure accurate forecasting and reporting.
Foster Customer Relationships
- Build and maintain strong relationships with key customers and prospects.
- Ensure a high level of customer satisfaction and address any issues or concerns promptly.
- Gather customer feedback and work with product and marketing teams to improve offerings.
Provide Strategic Insights
- Analyze sales data and market trends to provide insights and recommendations to senior management.
- Stay informed about industry developments and competitors’ activities.
Desired Skills
- Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
- More than 5 years of proven experience in a sales management role, preferably in the technology industry.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinker with the ability to develop and execute sales strategies.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales analytics tools.
- Strong analytical skills and the ability to interpret sales data and market trends.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Assignment
Write a document describing your approach to developing a sales strategy for an IT Consulting sales for eCommerce in the Retail sector. Include market segmentation, lead generation tactics, key performance metrics and required budget.
Why Join Gravity
- Join the Elite network of the top 5% and advance your career.
- Embark on a journey with a forward-thinking and innovative IT technology consulting company.
- Competitive compensation package, featuring performance-based incentives.
- Prospects for career advancement within a rapidly expanding global organization.
Gravity is an equal opportunity employer. We celebrate diversity and remain committed to establishing an inclusive environment for all employees.
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