Financial Management

Simplify your financial operations by automating tasks such as invoicing, budget management, and financial reporting. Gain visibility into key financial data for more accurate decision-making.

Supply Chain Management

Optimize your supply chain with tools for real-time inventory tracking, order management, procurement, and vendor collaboration, ensuring timely deliveries and reduced operational costs.

Sales and Service Management

Enhance customer engagement by centralizing customer data, managing sales pipelines, and providing timely customer support. This improves customer satisfaction and boosts sales.

Project and Operations Management

Increase productivity by automating workflows and managing projects efficiently. Real-time tracking of operational data ensures better resource allocation and process optimization.

Customer Relationship Management (CRM)

Gain insights into customer behavior, preferences, and history, allowing for personalized customer interactions and improved service across all touchpoints.

Human Resource Management (HRM)

Manage employee recruitment, onboarding, payroll, and performance tracking seamlessly, improving workforce management and productivity.

Reporting and Analytics

Leverage built-in analytics powered by Power BI for in-depth insights into business performance, helping you make informed decisions and drive growth.

Seamless Integration

Dynamics 365 integrates easily with other Microsoft products, such as Office 365, Power BI, and Microsoft Teams, ensuring a connected and unified operational environment.

Cloud-Based and Scalable

Dynamics 365 provides the flexibility of cloud-based solutions, allowing you to scale operations according to your business needs. Access data anywhere, anytime, without the need for costly infrastructure.

End-to-End Business Solution

Dynamics 365 combines ERP and CRM functionalities, offering a holistic solution for managing everything from finances and supply chains to customer relationships and projects.

Tailored to Your Business

With extensive customization options and access to a wide range of add-ons, Dynamics 365 adapts to your specific industry requirements, ensuring it aligns perfectly with your business goals.

Seamless Integration with Microsoft Products

The platform seamlessly integrates with other Microsoft products like Office 365, Power BI, and PowerApps, ensuring data consistency and improved workflows across departments.

Advanced Analytics

Make data-driven decisions with the powerful analytics tools integrated into Dynamics 365. Get real-time insights that help you optimize operations, improve customer service, and drive growth.

Automation and AI-Powered Efficiency

Automate routine tasks and leverage AI-driven insights to enhance productivity, reduce manual effort, and improve accuracy across various business processes.

Strategic SAP Consulting

Gravity's consultants offer strategic guidance, helping businesses deploy tailored Dynamics 365 solutions that align with their unique needs. We avoid a one-size-fits-all approach, ensuring custom strategies that deliver measurable results.

Seamless Implementations

Our experienced team ensures smooth implementations of Microsoft Dynamics 365. We follow best practices to reduce disruptions during deployment, ensuring that your business stays operational while adopting the new system.

Custom Development and Integration

Gravity specializes in customizing Dynamics 365 to suit your unique workflows. We also ensure seamless integration with your existing systems, such as third-party applications and legacy software.

Ongoing Support and Optimization

We provide 24/7 support and continuous optimization services to keep your Dynamics 365 system running smoothly. Our team offers maintenance, upgrades, and training to ensure your team can maximize the platform’s potential.

Retail and E-commerce Operations

Retail businesses use Dynamics 365 to streamline inventory management, sales, and customer engagement. The platform helps retailers improve order fulfillment, manage multi-channel sales, and deliver a personalized customer experience.

Manufacturing Process Optimization

Manufacturers leverage Dynamics 365 to manage production, supply chains, and logistics. Real-time insights into production data enable them to optimize resource allocation, reduce downtime, and increase efficiency.

Financial Services Automation

Financial institutions use Dynamics 365 to automate their financial operations, including billing, invoicing, and compliance reporting. This automation reduces manual errors and ensures timely financial reporting.

Healthcare and Patient Management

Healthcare providers use Dynamics 365 to manage patient records, streamline appointments, and optimize operational workflows. The system ensures compliance with health regulations while improving patient care.

Professional Services Management

Service-based companies leverage Dynamics 365 to manage client projects, resource allocation, and billing. The platform automates time tracking and invoicing, helping service providers improve profitability.

Logistics and Supply Chain Management

Logistics companies use Dynamics 365 to manage fleet operations, track shipments, and optimize route planning. The system improves supply chain visibility, reducing lead times and improving customer satisfaction.

Heineken

Heineken used Dynamics 365 to streamline its global supply chain operations, resulting in a 15% reduction in shipping costs. The platform provided real-time insights into inventory levels, improving order fulfillment accuracy.

Metro Bank

Metro Bank adopted Dynamics 365 to improve customer relationship management. With personalized insights and better service processes, the bank saw a 20% increase in customer retention within the first year.

L’Oreal

L’Oreal implemented Dynamics 365 to optimize its sales and marketing operations. The company saw a 12% increase in sales productivity and improved collaboration between sales teams across different regions.

Rolls Royce

Rolls Royce leveraged Dynamics 365 to manage complex supply chain and manufacturing processes. The solution helped the company reduce production lead times by 18% and improve supply chain visibility.

Swarovski

Swarovski adopted Dynamics 365 to enhance its omnichannel retail operations. With real-time inventory tracking and customer engagement tools, Swarovski increased online sales by 25% and improved customer satisfaction.

Renault Sport Racing

Renault Sport Racing used Dynamics 365 to manage race car development projects. The platform enabled the team to track project timelines, resource allocation, and costs, improving efficiency by 30%.