Real-Time Delivery Updates

Provide customers with real-time delivery tracking, keeping them informed every step of the way for enhanced delivery experiences.

Multi-Screen Experience

Shipsy’s Field Ops app is available on iOS and Android, offering an intuitive UI for delivery partners and drivers, ensuring smooth operations.

Unified Customer Communication

Communicate seamlessly with customers through SMS, WhatsApp, and email, ensuring a consistent and professional communication experience.

Contactless Deliveries

Enable secure, contactless deliveries with one-time passwords (OTP) and support for card and online payments, improving safety and convenience for customers.

Hub Operations Dashboard

Monitor deliveries in real-time with a hub manager dashboard that provides key performance indicators (KPIs), helping you keep a close eye on operational efficiency.

Customer Interaction and Rescheduling

Allow customers to interact with the delivery process by adding alternate contacts, pinning their location, and rescheduling deliveries directly.

Delivery Cost Optimization

Shipsy’s route planning and system interoperability with ERP systems ensure optimal delivery routes, reducing last-mile delivery costs by up to 14%.

Whitelabelled Communication

Offer whitelabelled communication, maintaining your brand’s identity while providing customers with seamless tracking and updates.

Enhanced Customer Experiences

Deliver a superior customer experience with real-time updates, seamless communication, and flexibility in delivery options, leading to improved customer satisfaction.

Optimized Delivery Operations

Shipsy’s advanced route planning and real-time dashboard allow you to optimize your delivery routes, reduce delivery times, and lower costs, ensuring operational efficiency.

Secure and Contactless Deliveries

Shipsy’s support for contactless deliveries with OTP and digital payments ensures secure, efficient, and modern delivery experiences that cater to customer safety and convenience.

Quick Implementation with No Upfront Costs

Shipsy offers a low-code, seamless integration process with third-party connectors, ensuring rapid deployment without the need for significant upfront costs.

Industry-Specific Solutions

Shipsy provides tailored solutions across industries like retail, logistics, and quick-service restaurants, adapting to unique business needs and challenges.

Continuous Monitoring and Insights

The hub operations dashboard and KPI tracking provide valuable insights and real-time monitoring, allowing you to make informed decisions and improve delivery performance.

Seamless Integration

We specialize in integrating Shipsy’s last-mile delivery software with existing ERP and logistics systems, ensuring a unified and streamlined logistics operation for your business.

Custom Implementation

Our experts deliver tailored implementation services that align with your specific business objectives, ensuring you get the most out of Shipsy’s powerful features.

Route Optimization Expertise

Leverage Shipsy’s advanced route planning tools with our in-depth expertise to minimize delivery times, lower costs, and improve overall efficiency.

Post-Implementation Support

Gravity provides continuous post-implementation support and consulting to ensure that your last-mile delivery operations evolve as your business grows.

Retail Delivery Optimization

Retailers use Shipsy to streamline their delivery processes, reducing last-mile delivery costs by optimizing routes and offering real-time tracking to customers, enhancing their overall experience.

Courier and Express Services

Courier and express parcel companies rely on Shipsy’s platform to manage high volumes of deliveries, ensuring timely deliveries with real-time updates and reduced customer complaints.

Quick-Service Restaurants (QSR)

QSR businesses utilize Shipsy to deliver meals on time, optimizing delivery routes to ensure that food arrives fresh and customers remain satisfied with their service.

E-Commerce Fulfillment

E-commerce companies benefit from Shipsy’s integrated delivery management system, offering customers flexibility in delivery options while ensuring efficient and timely order fulfillment.

Freight Forwarders

Freight forwarders use Shipsy to monitor and manage their logistics networks in real-time, providing better control over delivery routes and enhancing communication with customers and partners.

Manufacturing Supply Chain

Manufacturers optimize their supply chain by integrating Shipsy, ensuring timely delivery of products from warehouses to retailers or end customers, reducing logistics costs and improving delivery performance.

Flipkart

By adopting Shipsy’s platform, Flipkart optimized its last-mile delivery routes, leading to a 14% reduction in delivery costs and an increase in customer satisfaction through real-time tracking and communication.

DHL

DHL utilized Shipsy’s system to automate its delivery processes, reducing customer complaints by 28% and improving the Net Promoter Score (NPS) by 26% through enhanced delivery visibility.

McDonald’s

McDonald’s integrated Shipsy to improve delivery times for its QSR operations, achieving faster deliveries with optimized routes and increasing customer loyalty by offering flexible delivery options.

Amazon

Amazon India implemented Shipsy’s last-mile delivery solution, streamlining its hub operations and improving delivery KPIs through real-time monitoring and route optimization.

Blue Dart

Blue Dart enhanced its logistics network with Shipsy, reducing manual intervention in deliveries, lowering costs, and improving on-time deliveries across multiple regions.

FedEx

FedEx leveraged Shipsy to improve delivery accuracy and reduce delays by enabling better route planning and real-time communication with both customers and delivery personnel.