Overview of Technology
SAP Commerce Cloud, formerly known as SAP Hybris, is a cloud-native e-commerce platform designed to empower businesses with advanced tools for order management, product content management, and customer experience. Renowned for its agility and scalability, it is one of the fastest-growing e-commerce solutions globally, enabling businesses to exceed customer expectations and drive growth.
Key Features of SAP Commerce Cloud
Unified Platform for B2B/B2C/B2B2C
Supports multiple retail models from a single platform, integrating marketing, commerce, sales, and service.
Omnichannel Capabilities
Delivers consistent, personalized experiences across all customer touchpoints.
Cloud-Native Flexibility
Ensures agility, scalability, and adaptability to changing business needs.
Advanced Product Management
Efficiently manages multiple catalogs, enhancing product offerings.
Mobile-First Design
Prioritizes seamless, optimized mobile experiences for customers.
Intelligent Content Management
Streamlines product information management with intelligent systems.
Seamless Integration
Easily connects with SAP enterprise systems and third-party services.
Scalable and Secure
Provides a robust infrastructure that supports growth and ensures data security.
Why Choose SAP Commerce Cloud
Unified Solution
Manages all e-commerce needs for higher ROI, regardless of business model.
Omnichannel Excellence
Provides a consistent customer experience across all channels.
Cloud-Native Agility
Offers flexibility to scale and adapt quickly to market changes.
Advanced Product Management
Simplifies complex catalog management and updates.
Mobile-First Focus
Ensures a competitive edge with superior mobile customer experiences.
Seamless Integration
Creates a cohesive ecosystem by integrating with existing systems.
Our Expertise with SAP Commerce Cloud
Tailored Consulting
We design e-commerce strategies and customer journeys that align with your goals.
Rapid Development & Deployment
We quickly develop and deploy customized web stores and mobile apps.
Seamless Integration and Migration
We ensure smooth transitions and integration with minimal disruption.
Dedicated Support
Our team of experts provides continuous support for successful e-commerce initiatives.
Use Cases
B2B and B2C Optimization
Improve B2B and B2C operations to boost online sales and streamline order fulfillment processes.
Global Product Management
Streamline product management processes to reduce time-to-market and optimize global catalog management.
Unified E-commerce Platform
Consolidate multiple e-commerce platforms into a single global system to enhance sales performance and customer engagement.
E-commerce Expansion
Scale e-commerce operations across multiple regions to increase revenue and broaden digital reach.
Mobile E-commerce Optimization
Optimize the mobile shopping experience to drive higher mobile transactions and customer satisfaction.
B2B Efficiency Improvement
Enhance B2B e-commerce operations by reducing order processing times and improving operational efficiency.
Success Stories of SAP Commerce Cloud
Adidas
Adidas unified its global e-commerce platforms using SAP Commerce Cloud, resulting in increased online sales and enhanced customer engagement.
Toyota
Toyota improved its B2B and B2C operations with SAP Commerce Cloud, boosting online sales and speeding up order fulfillment.
Nestlé
Nestlé leveraged SAP Commerce Cloud to streamline global product management, reducing time-to-market through better catalog management.
Natura
Natura scaled its Latin American e-commerce operations using SAP Commerce Cloud, increasing revenue and expanding its digital reach.
Samsung
Samsung optimized its mobile strategy with SAP Commerce Cloud, driving a significant increase in mobile transactions.
Coca-Cola
Coca-Cola enhanced its B2B e-commerce efficiency using SAP Commerce Cloud, cutting order processing times and improving operational efficiency.
FAQ
What businesses can benefit from SAP Commerce Cloud?
Suitable for all sizes, across industries like retail, manufacturing, and consumer goods, supporting B2B, B2C, and B2B2C models.
How does it support omnichannel commerce?
Delivers consistent, personalized experiences across all channels, integrating seamlessly with other SAP solutions.
Can it integrate with other systems?
Yes, it integrates with SAP systems like ERP and S/4HANA, and third-party services, ensuring a cohesive business ecosystem.
What are the cloud-native advantages?
Flexibility to scale, rapid deployment, continuous updates, high availability, and security without major infrastructure investments.
How does it handle product catalog management?
Advanced management of multiple catalogs, including categorization, pricing, and personalization, simplifying updates.
What support does Gravity offer?
End-to-end support, including consulting, development, deployment, integration, and migration, ensuring smooth implementation and optimization.